Focus on customer needs and create value for them.

ShenZhen OneKing Technologies has set up a professional, standard and diversified nationwide service system, and provides efficient, quick and complete support care for customers with service outlets throughout China and overseas markets.

As service system, the headquarters are configured with a pre-sales support center, a customer service center, a spare parts supply center, and a training & certification center, to support core services throughout China. Regional service centers are established in the individual branches to serve provincial and regional markets. Within an hierarchical management of experienced engineers and experts, the service system covers network planning, engineering and solution designs, after-sales service, training, certification and many other fields throughout the full process of the planning, implementation and operation of customer’s environment.

Network Planning

Enriched of complexe service solutions and industrial experiences, OneKing Technologies help customers in the best combination of applications and network.

Engineering Design

Secured by an advanced project management system, OneKing Technologies makes efficient planning, organization, guidance and control of projects to implement proper planning and design of customer’s network engineering.

After-sales Service

The centralized customer service center of OneKing Technologies uses telephone support and E-mails to manage after-sales consultations and fault reports and provides customers with remote step by step guidance as well.